Job Description
The Systems Test Engineer (STE) performs thorough operational checks and some equipment configuration to certify proper functionality of audiovisual and broadcast systems prior to client acceptance.  This engineer reports to the Service Manager.

Some of the responsibilities of this position include:

• Coordinate with Service Manager to assign and schedule Field Service Engineers to assist in system testing as needed. Provide training to these personnel as needed to accommodate testing and ongoing service requirements.
• Configure, program, and upgrade firmware in software-based equipment as necessary to ensure proper operation in accordance with the intended design and statement of work.
• Analyze systems for full functionality in accordance with the intended design and statement of work. Certify systems as complete and operational, or ready for first beneficial use, to initiate system warranty coverage.
• Coordinate with the Project Supervisor, Integration Manager, Design Engineer, and Director of Project Management as necessary to resolve outstanding issues discovered during testing or leftover from punch lists.
• Perform general administrative, technical, and custodial duties associated with the responsibilities outlined above.
• Other duties as assigned.

Some of the requirements of this position are:
The ideal candidate should have the following professional experience and personal attributes:

• Must be disciplined and systematic in approaching system testing and certification.
• Attention to detail and thorough documentation is essential.
• Must be able to work well under pressure and assume full responsibility for timeliness and accuracy of deliverables.
• Must work with other departments to resolve issues and complete projects on time and within budgetary constraints.
• Requires extensive ability in a broad range of the concepts, practices and procedures of the broadcast and audiovisual fields.
• Should fully understand advanced principles of digital and analog video and audio, computer networking, and system control platforms.
• Should also have extensive knowledge of the unique distribution considerations of each of these signal types and be able to test and analyze entire systems based on that.
• Should have broad experience in the integration and servicing of these systems.
• Must have experience in providing excellent customer service and be proficient in MS Word, Excel and Outlook (experience with MS Navision and Project are highly desirable, but not essential).
• Must have the ability to use sound judgment as it pertains to daily activities and to resolve customer service issues and technical problems independently.
• Must be a highly motivated self starter with exceptional organizational skills and must be able to multi-task.
• Combined minimum of 10 years experience in broadcast and audiovisual equipment, integration and service.
• Relevant bachelor’s degree is preferred, but extensive experience and relevant certifications may hold more weight.
• Some overtime and short duration travel is required.
• Some heavy lifting is required.

Professional Products, Inc. is an equal opportunity employer.

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